Your privacy is important. We aim to collect only information that is reasonably necessary to administer the Book N Pay Affiliate Program, verify registrations, manage affiliate accounts, and process eligible commissions. Our actual data practices and legal obligations determine how this policy applies.
1. Introduction
This Privacy Policy explains how Book N Pay ("Book N Pay," "we," "us," or "our") collects, uses, discloses, stores, and otherwise processes personal information relating to individuals who apply for or participate in the Book N Pay Affiliate Program ("Program").
This policy applies to individual affiliates, content creators, influencers, and individuals acting on behalf of companies, corporate partners, or travel agencies.
By using our affiliate registration page or participating in the Program, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.
2. Information We Collect
Depending on your relationship with Book N Pay and the information required for the Program, we may collect the following categories of personal information:
A. Personal Information
Full name, email address, phone number, account credentials, and other information you provide during registration.
B. Company Information
For corporate affiliates, company name, registration number, business email, business phone number, website, registered address, and details of an authorized representative, including their name and position.
C. Website & Social Media Information
Website addresses, social media profile links, and other information voluntarily provided to help us evaluate or administer your affiliate application.
D. Affiliate Activity & Transaction Information
Affiliate referral identifiers, clicks, attributed bookings, commission records, payment status, and related activity necessary to administer the Program.
E. Technical Information
Where collected through our website or related services, technical information such as IP address, browser type, device information, access logs, and cookie identifiers.
F. Communications & Support Records
Messages, inquiries, documents, and other information you provide when communicating with our support or administration team.
Please do not submit sensitive personal information unless we specifically request it and have an appropriate legal basis to process it.
3. How We Collect Information
We may collect personal information through:
- Information you submit through the affiliate registration form.
- Documents and additional details you provide during verification.
- Your use of affiliate links, account features, and Program services.
- Communications with our administration or support team.
- Technical systems that record website access and activity, where enabled.
- Service providers or other sources where permitted by applicable law.
Where information is obtained from another source, we will handle it in accordance with applicable privacy laws and any relevant notice obligations.
4. How We Use Your Information
We may process your personal information for the following purposes:
- Receive, assess, and verify affiliate applications.
- Create and manage affiliate accounts.
- Communicate application status, approval decisions, and Program updates.
- Track referral activity and attribute eligible bookings.
- Calculate, verify, and process affiliate commissions.
- Provide customer support and respond to inquiries.
- Detect fraud, abuse, unauthorized access, and suspicious transactions.
- Maintain business records and comply with legal obligations.
- Improve the security, reliability, and operation of our services.
- Send marketing communications where permitted and, when required, with your consent.
We will not use personal information for purposes incompatible with the original purpose of collection unless permitted by applicable law or appropriately authorized.
5. Legal Basis for Processing
Where required by applicable law, we process personal information on one or more of the following legal bases:
- Your consent, where consent is legally required.
- Taking steps at your request before entering into an agreement and performing our agreement with you.
- Compliance with applicable legal obligations.
- Legitimate interests, where permitted by law and where those interests do not override your applicable rights.
- Establishment, exercise, or defense of legal claims, where applicable.
The applicable legal basis depends on the purpose of processing and the privacy laws that apply to you.
8. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.
These measures may include access controls, authentication mechanisms, security monitoring, and appropriate safeguards for data handling.
However, no electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorized account access.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including administering the Program, maintaining transaction records, resolving disputes, and complying with legal and accounting obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, applicable legal requirements, and the need to establish or defend legal claims. When information is no longer required, we will delete, anonymize, or securely dispose of it where appropriate and legally permitted.
10. Your Privacy Rights
Depending on the privacy laws applicable to you, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Object to or request restriction of certain processing activities where applicable.
- Request a copy or transfer of information where a portability right applies.
- Submit a complaint to the relevant data protection authority where applicable.
These rights are subject to applicable legal conditions, exceptions, and verification requirements. Exercising a right does not necessarily require us to delete information that we must retain by law.
To submit a privacy request, please contact us using the details provided in the Contact Us section below.
11. International Data Transfers
Depending on our hosting infrastructure, service providers, and business operations, personal information may be processed or stored in jurisdictions outside your country of residence.
Where international transfers occur, we will implement the safeguards required by applicable law. These may include contractual protections, adequacy mechanisms, or other legally recognized transfer measures, as appropriate.
12. Third-Party Websites & Services
Our website or affiliate materials may contain links to third-party websites, platforms, or services. Those third parties may have their own privacy policies and data handling practices.
We are not responsible for the privacy practices of independent third-party services. We encourage you to review their privacy policies before providing personal information to them.
13. Children's Privacy
The Affiliate Program is not intended for individuals who do not meet the applicable minimum age and legal capacity requirements. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us unlawfully, please contact us so we can assess and address the matter.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, services, operational requirements, or applicable law.
The latest version will be published on the relevant website page with an updated effective date. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need information about how your personal data is handled, please contact the Book N Pay team through our official communication channels.
Contact Book N Pay